Terms & Conditions

1. General

1.1 These Terms & Conditions apply to all bookings and use of the 67 Pall Mall Summer Hamper (“Hamper”).
1.2 By placing an order, you agree to be bound by these Terms & Conditions.
1.3 Hampers are available for collection from 67 Pall Mall, St James’s, on weekdays only between 26 May and 4 September 2026.

2. Booking & Payment

2.1 Full payment for the hamper contents and rental fee (£20) is required at the time of booking.
2.2 For Hamper rentals, a refundable deposit of £60 per hamper is also required at the time of booking.
2.3 The menu and wine selections must be confirmed no later than 24 hours in advance of the collection time.

3. Collection

3.1 Hampers must be collected in person from the Club at the selected time slot.
3.2 The person collecting the hamper is responsible for ensuring all contents are present at the point of collection.
3.3 Risk and responsibility for the hamper and all contents transfers to the customer upon collection.

4. Hamper Contents & Use

4.1 Each hamper includes food, wine, and equipment including glassware, cutlery, crockery, and accessories.
4.2 Hampers are intended for personal use only and must not be used for commercial purposes, events, or resale.
4.3 The customer is responsible for the safe handling, transport, and use of all contents, including alcohol.
4.4 Alcohol consumption must comply with all applicable laws and park regulations.

5. Returns

5.1 Hampers must be returned within 24 hours of collection, unless by prior authorisation from the Club. Contact [email protected] to arrange this.
5.2 Returns must be made to the Club reception.
5.3 All items must be returned in full and in reasonable condition (allowing for normal use).

6. Deposit & Charges

6.1 The £60 deposit will be refunded once the hamper and all contents are returned in satisfactory condition. Please allow 2 working days from drop-off for this refund to be issued.
6.2 The Club reserves the right to retain part or all of the deposit in the event of:

  • Missing items
  • Damaged items
  • Excessive cleaning required

7. Late & Non-Return

7.1 Late returns may incur a fee of £10 per hamper.
7.2 Hampers not returned within 48 hours will be treated as non-returned.
7.3 In the event of non-return:

  • The full deposit will be retained, and
  • An additional £60 will be charged on the Members’ Club account, or via invoice (representing the purchase cost of the hamper and contents)

8. Cancellations & Amendments

8.1 Bookings are non-refundable within 24 hours of the scheduled collection time.
8.2 Amendments (date/time) may be requested up to 24 hours in advance and are subject to availability.
8.3 No-shows will be treated as completed orders and are non-refundable.

9. Weather Policy

9.1 Hampers are designed for outdoor use; however, weather conditions are beyond the Club’s control.
9.2 In the event of adverse weather, customers may request to reschedule their booking (subject to availability).
9.3 Refunds will not be issued due to weather conditions.

10. Dietary Requirements

10.1 Customers with allergies must provide details of these allergies in the booking form.

11. Liability

11.1 The Club accepts no liability for:

  • Loss, theft, or damage to personal belongings during use of the hamper
  • Injury or damage arising from misuse of hamper contents
  • Consumption of alcohol outside the Club premises

11.2 The customer assumes full responsibility for the hamper and its contents from the point of collection until return.

12. Children

12.1 Hampers may be consumed by families; however, alcohol must not be consumed by anyone under the age of 18.
12.2 A non-alcoholic or child-friendly variation is available upon request.

13. Availability

13.1 Hampers are subject to availability and may be limited in quantity per day.
13.2 The Club reserves the right to substitute items of equal or greater value where necessary.

14. Contact

For all enquiries, amendments, or wine reservations, please contact:
[email protected] or [email protected]