ASSISTANT RESTAURANT MANAGER
We have an exciting opportunity for an enthusiastic Assistant Restaurant Manager to join the founding location of the 67 Pall Mall Members’ Club, located in the heart of London’s St. James.
67 Pall Mall is a Private Members’ Club, founded by wine lovers, for wine lovers, and is home to the finest wine list in the world.
At 67 Pall Mall the Assistant Restaurant Manager is an integral part of our FOH team, responsible for delivering our food and beverage experience for Members in line with our service standards.
The service expectations are extremely high, but offered in a warm, convivial manner in keeping with a private members club. The expectation is that we create an intimacy with our Members, a home from home, seven days a week.
If you are seeking a fantastic new role where you benefit from consistent training, opportunities to expand your wine knowledge, and the ability to develop in a thriving, successful and charismatic team, we would love to hear from you.
This role can hold exciting opportunities for travel to our locations in Verbier, Singapore, Beaune and Bordeaux.
ABOUT 67 PALL MALL
With 5,000+ wines representing 52 countries, with 1,200 available by-the-glass, the award-winning 67 Pall Mall is the home of fine wine.
The Club boasts a 17-strong sommelier team, many of whom are winners of several international competitions and elected #1 sommeliers in London.
Members benefit from the low-margin wine list and can store their own wines at the Club in our original 1930s bank vault. They also have access to an impressive events calendar, and much more.
67pallmall.tv, the world’s first 4k wine tv channel, is an extension of the Club, accessible to all on demand.
DUTIES AND RESPONSIBILITIES:
- To build and cement relationships with the existing Members
- To lead by example with service standards as required in a luxury environment
- To ensure a truly warm and welcoming experience for all members and visitors dining in the club
- To possess an outstanding knowledge of all food, wines, cooking techniques and allergy requirements to ensure guests can always be advised appropriately
- To oversee the day to day management of the FOH service team ensuring exceptional standards are delivered and maintained
- To ensure the club is always presented perfectly, with a strong focus on cleanliness and hygiene.
- To assist in the ordering and control of stock items
- To assist in the management of the back of house service areas which include cleanliness, hygiene, stock control and wastage
- To manage and maintain a strong and effective relationship with the kitchen team and sommelier team
- To assist in the training and mentoring of the team
- To plan and coordinate menus with the chef and sommelier team
- To respond to member complaints
- To organise and supervise relevant team members
- To prepare cash drawers and provide petty cash as required
- To be responsible for opening and closing the building correctly and handling the cash opening and closing procedures
- To take active part in recruiting and other aspects of Human Resources
WHAT ARE WE LOOKING FOR?
- Wine knowledge not mandatory but would be welcome
- 2 years’ experience in similar position and environment
- Leadership skills
- Great speaking and writing communication skills
- Good level of English
- Proactive
- Take initiatives
BENEFITS:
- Staff food on duty
- 29 days holiday (including bank holidays)
- Opportunity to take part in WSET/CMS training and other courses
- Opportunity to progress further in role within the company
- Staff Members can order wines at our wholesale prices through our wine buying team
- Pension Scheme
- Life Assurance
- Employee Assistance Programme
- Uniform provided
- 25% discount on dining at the Club
- Cycle to work scheme
- Recommend a friend bonus scheme
- Season ticket loan scheme
67 Pall Mall prides itself on maintaining equal opportunities for all employees.
